Refund Policy

Last updated: 16 October 2026

This policy applies to digital products purchased from AI Advantage, subject to any mandatory consumer rights and any rules applied by the payment provider or merchant of record used at checkout.

Digital products

Because digital products can be accessed or downloaded immediately, purchases are generally treated as final once digital access has been supplied. However, we will review reasonable refund requests involving duplicate charges, material technical defects, inability to access the purchased files after support assistance, or other circumstances where a refund is required by applicable law.

How to request help

Email info@aiadvantage.digital with your purchase email, product name and a short description of the issue. We may first attempt to resolve download or access problems.

Payment-provider rules

Where a third-party merchant of record or payment provider processes the transaction, refunds may also be subject to that provider’s terms and procedures.